Contact Information
Find the most convenient way to reach us, or follow us on social media.
Emergency assistance abroad
Medical emergency, hospitalization, evacuation — call immediately and we'll coordinate everything on site.
Policy or claim questions
Coverage details, receiving policy documents, policy changes, claim status, or refund requests. Use the online chat, Telegram or Viber to ask your question.
Technical Support
Issue with your policy, payment, or account? Write to us — we respond within one business day.
For partners
Agent programme and corporate insurance.
Віталіна Панкеєва
lina@ensuria.comWrite to the project manager
Marketing, PR, strategic partnerships or product feedback — write directly.
Дар'я Полежака
daria.polezhaka@ensuria.comFollow us
Travel tips, news and useful content — stay connected.
Ensuria mobile app
Manage your policy on the go
View your policy, get assistance and file claims — anywhere, anytime.
- Instant policy access
- Emergency call button
- Online claims submission
